FAQs

Our hours of operation are Monday to Friday, 9AM to 5PM, and Saturday 10AM to 2PM.

Yes, our showroom associates will assist you in your decision to make sure you get the best equipment to meet your needs.

Yes, we offer delivery services based on mileage. Please call for a quote.

No, we offer MAP pricing which is the best price available.

Yes, we offer 0 interest financing for 12 months upon approval.

No, we offer MAP pricing which is the best price available.

Yes, we offer 0 interest financing for 12 months upon approval.

Yes, but not all insurance providers are accepted. Please check with us.

Yes, we offer a large variety of products at all price ranges.

Yes, on occasions we do buy used mobility equipment.

All sales are final. We do not accept returns.

We rent power scooters, hospital beds, power wheelchairs, knee scooters, manual wheelchairs, premium bed mattresses, rollator walkers, and more.

We provide multiple rental options starting from daily up to monthly terms.

Yes, we will deliver rental equipment, assemble it, and instruct you on its safe use.

Yes, all delivery fees are based on mileage. Please call for a quote.

Yes, we deliver to hotels ahead of your arrival time for your convenience.

On some occasions, we do offer insurance for rentals.

Yes, up to 2 months of rental fees can go toward a purchase.

Yes, we provide rentals for William P. Hobby and George Bush Intercontinental airports and other local airports. Delivery and pickup charges are included.

Give us a call to reserve, and we will schedule and organize delivery.

The pickup and dropoff location depends on what airline you are flying. Please call ahead of time to provide us with a pickup location and time.

Yes, we provide rentals for all Galveston, TX cruises and ports.

The pickup and drop off location depends on what cruise provider or port you are departing from. Please call ahead of time to provide us with a pickup location and time.

The pickup and dropoff location depends on what cruise provider or port you are departing from. Please call ahead of time to provide us with a pickup location and time.

Yes, we offer in-home repair service with a flat rate mileage fee.

Yes, we provide repair service in Houston and all surrounding cities.

Yes, our technicians will provide an overall evaluation of your equipment and provide suggestions before any repairs are completed.

No, but we do recommend scheduling an appointment. In some cases, we may need you to leave the equipment with us.

Yes, all our technicians work for our company and have satisfactory background checks.

Yes, our technicians have received the Covid-19 vaccination.

Yes, we are insured and bonded in case of any damage done in your home.

We provide services in Sugar Land, Houston and all surrounding cities.

We offer same-day delivery.

Yes, we provide services in Houston and all surrounding cities.

Yes, we offer a wide variety of bathroom safety products in our showroom.

Yes, you can pay over the phone with our secure credit card processing system.

Yes, we are an authorized repair facility and dealer for all equipment manufacturers.

Yes, we are the authorized repair facility for most facilities and can come to your location.

Yes, we carry in-stock batteries for most mobility equipment and provide installation upon request.

Yes, we stock lithium replacement batteries for most equipment manufacturers. If not in stock, we can usually get them the next day.

Yes, you can buy the batteries and install them yourself.

Yes, we sell chargers of all sizes.

Yes, on occasions we do purchase used mobility equipment.

Yes, unlike online, you get to try before you buy in our showroom.

Yes, we honor manufacturer’s warranties, and we also sell extended warranties in-house.

Yes, we carry and service bariatric mobility equipment.

We can sanitize all equipment.

No, sanitization will not ruin, rust, or fade your equipment.

We do not use any chemicals. We use the STEAM220 program to safely and effectively sanitize your mobility equipment with high-temp dry steam.

It is recommended to sanitize your equipment every 3 months.

We can either come to you or you can bring the equipment to our store for sanitization.